Terms & conditions

Reduced 5.5 % TVA — conditions

Since 18 July 2026, the 5.5 % TVA rate applies to the supply and installation of air-to-air heat pumps (reversible air-conditioning) when all of the following conditions are met (French tax code art. 278-0 bis A; finance law 2026, art. 92; ministerial order of 13 July 2026):

  • The property is residential premises (main or second home) completed more than 2 years ago. The client can be a private individual, a company or an SCI. Offices, shops and restaurants stay at the standard rate. The work must not create a new building or increase the existing floor area by more than 10 %.
  • The equipment is supplied and installed by RiviAir on the same invoice. Equipment bought separately is not covered.
  • The system is a fixed, reversible (heating and cooling) air-to-air heat pump with an electrically driven compressor, permanently installed. Mobile units are excluded.
  • No 12 kW limit. Up to 12 kW: energy class A++ or better for a single-split system (one indoor unit), A+ or better for a multi-split system. Above 12 kW: seasonal efficiency of at least 145 % for heating and 250 % for cooling; special integrated rooftop units instead need 130 % for heating and 150 % for cooling.
  • The refrigerant complies with the F-Gas restrictions in force on the date the quotation is signed, and the system can connect to a digital network to receive scheduled temperature settings and be controlled in both heating and cooling.
  • You sign a simple certificate confirming the property's age and use, which we provide with the quotation.

Otherwise the standard rate applies (10 % or 20 %). The RiviAir team confirms eligibility on every free quotation. Care plans and maintenance are not affected.

Prices

All prices are shown excluding tax (HT). TVA is added at 10% for private clients and 20% for business clients.

One-off visits

From €200 HT depending on area and season. Includes travel and the first hour on site. Materials and parts are not included and will be quoted separately.

Quotations

Quotations are free and without obligation — for a one-off visit, an installation or a care plan. You are never charged for a quote.

Care plans

Plans run for 12 months from activation and renew annually. Prices are based on 1 indoor and 1 outdoor unit; each additional indoor unit is +€120 HT and each additional outdoor unit +€70 HT per year. Unused visits do not carry over.

Payments & renewal

You can pay the annual plan in full or in 12 equal monthly instalments at no extra cost. Monthly payments spread the same annual total over 12 months: they do not shorten the contract, and if you cancel before the end of the 12 months the full annual amount remains due. Your plan renews at the end of each 12-month period; to cancel the renewal, let the RiviAir team know before the end of your current contract.

Booking

Your request is confirmed by the RiviAir team by phone or email. No payment is taken when you book.

Cancellation

Please cancel or reschedule from your client space as early as possible.

Legal

RiviAir is a French registered business and fully insured. SIRET 810 810 994 00030 · TVA FR78 810810994.